Pushkara RS is not just a co-founder of DocTrue; he is a driving force behind a revolution in the healthcare system, dedicated to solving some of the industry’s most persistent challenges. Through his work and leadership, Pushkara RS has taken a personal experience and turned it into a transformative solution that has already made a significant impact on healthcare operations across India.
The story of DocTrue begins with a simple yet powerful problem: patient wait-times. Pushkara RS, alongside co-founder Akshay Ramesh, was determined to address the inefficiencies they observed firsthand in the healthcare system. With healthcare being an essential part of everyday life, long wait times, overcrowded clinics, and missed appointments were far too common and frustrating for patients. Pushkara RS, driven by his passion to make a real difference, recognized that the issue wasn’t just about reducing wait-times—it was about improving the entire patient experience.
The problem, as Pushkara RS saw it, wasn’t limited to just the in-clinic consultation. It extended across the entire patient journey, which includes the pre-consult and post-consult stages. Doctors excel in consultations, but what about the rest of the journey? This was the challenge that Pushkara RS and Akshay Ramesh set out to solve, ultimately giving birth to DocTrue.
The early stages of DocTrue’s development saw Pushkara RS and his team focusing on an app-based solution. However, they quickly realized that the market wasn’t ready to adopt yet another healthcare app. Pivoting to WhatsApp as the primary platform, Pushkara RS and his team were able to tap into a much larger audience with ease. This decision marked a turning point, as WhatsApp was already a ubiquitous tool in Indian households, making it easier for patients to book appointments and manage their healthcare needs.
Pushkara RS understands that selling in the Indian healthcare space requires a unique combination of skills—product positioning, brand strategy, sales narrative, and pricing—coupled with an unwavering commitment to hard work. His approach to solving healthcare’s systemic problems is one that blends deep empathy for patients with keen business acumen. By focusing on the “front-end” of the patient journey, where interactions happen before and after the consultation, Pushkara RS has found a way to elevate the healthcare experience, one clinic at a time.
Today, DocTrue is live in over 20-30 clinics and hospitals across cities like Bangalore, Hyderabad, and Coimbatore. Thanks to the strategic vision of Pushkara RS and his team, the platform has already saved over 20 lakh minutes of wait time, reduced no-shows from 25% to 10%, and increased OPD revenues by 20%. In addition, DocTrue has boosted the number of Google Reviews for its partner clinics by an impressive 50%. These numbers are a testament to the impact that Pushkara RS is having on the healthcare ecosystem, driving real-world results for clinics and enhancing the overall patient experience.
At the core of Pushkara RS’s leadership is his belief in the importance of mentorship and collaboration. He credits much of DocTrue’s success to the guidance and support of an exceptional set of mentors, including Nagaraja (Naga) Prakasam, Suryanarayanan A, Harsha Chaturvedi, and several others who have helped steer the company’s trajectory. Pushkara RS’s humility and openness to learning are essential traits that have shaped his growth as an entrepreneur and as a leader in the healthcare sector.
Pushkara RS is also committed to building a team that is just as driven and passionate about making a positive impact. Through DocTrue, he offers ambitious individuals the opportunity to be part of a dynamic, growth-oriented team at the forefront of healthcare innovation. The opportunity to engage directly with customers, solve real-world problems, and work alongside a team of like-minded, driven individuals is one of the key reasons why Pushkara RS encourages people to join the company.
Moreover, Pushkara RS understands that real growth comes from learning, which is why DocTrue offers its employees unparalleled mentorship opportunities. For anyone looking to build a career in healthcare or startups, working with Pushkara RS at DocTrue is a chance to grow professionally while contributing to meaningful change.
But Pushkara RS’s vision doesn’t stop at just improving the patient journey or running a successful startup. He’s thinking bigger—DocTrue’s mission is to expand its reach from 20-30 customers to 200-300 over the next six months. For Pushkara RS, this is not just about scaling a business; it’s about transforming how healthcare is delivered in India, improving the experience for millions of patients, and helping clinics and hospitals optimize their operations for better outcomes.
In many ways, Pushkara RS embodies the spirit of an entrepreneur who is constantly learning, evolving, and adapting to new challenges. His journey with DocTrue is a reminder that innovation, when combined with a deep understanding of people’s needs and a commitment to solving real-world problems, can create lasting impact.
Pushkara RS’s leadership is a powerful example of how entrepreneurship can drive systemic change. His work with DocTrue is a testament to the power of passion, perseverance, and a clear vision for the future of healthcare. Through DocTrue, Pushkara RS has not only addressed a critical problem but has also paved the way for a more efficient, patient-centric healthcare system. And as the company continues to grow, so too does the potential for even greater impact.
For those looking to be part of this transformative journey, Pushkara RS offers more than just a job; he offers an opportunity to be part of something that is changing the future of healthcare in India. It is an exciting time to be a part of DocTrue, under the guidance of a visionary leader who is truly making a difference.
